ACHIEVEMENTS HUB - PRIVACY POLICY Last Updated: December 2024 INTRODUCTION Academy of Learning is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Achievements Hub mobile application. 1. INFORMATION WE COLLECT We collect information you provide directly to us, such as: • Personal Information: Name, email address, student ID, contact information, profile picture • Academic Information: Educational history, achievements, certifications, grades, and academic progress • Professional Information: Work experience, skills, portfolio items, career milestones • User-Generated Content: Posts, comments, uploaded documents, images, and other content you share • Communication Data: Messages and interactions within the app • Technical Information: Device information, IP address, app usage analytics, and crash reports We may also collect information automatically through your use of the app, including location data (with your permission) and usage patterns. 2. HOW WE USE YOUR INFORMATION We use your information to: • Provide and maintain the Achievements Hub service • Create and manage your profile and achievements portfolio • Enable networking and collaboration features with other students and alumni • Send notifications about achievements, updates, and relevant opportunities • Improve our services through analytics and user feedback • Provide customer support and respond to your inquiries • Ensure the security and integrity of our platform • Comply with legal obligations and enforce our terms of service We will only use your information for the purposes described in this policy or as otherwise disclosed to you. 3. INFORMATION SHARING AND DISCLOSURE We may share your information in the following circumstances: • With Other Users: Your profile information and achievements may be visible to other app users based on your privacy settings • With Academy of Learning: We may share relevant information with your educational institution for academic purposes • With Service Providers: We work with third-party service providers who help us operate our app (cloud hosting, analytics, etc.) • For Legal Reasons: We may disclose information if required by law or to protect our rights and users' safety • Business Transfers: In the event of a merger or acquisition, user information may be transferred We do not sell your personal information to third parties for marketing purposes. 4. DATA SECURITY We implement appropriate technical and organizational security measures to protect your information: • Encryption of data in transit and at rest • Secure authentication systems including biometric login options • Regular security audits and vulnerability assessments • Access controls and employee training on data protection • Secure cloud infrastructure with industry-standard protections However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. 5. YOUR RIGHTS AND CHOICES You have the following rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information (subject to certain limitations) • Portability: Request a copy of your data in a structured, machine-readable format • Objection: Object to processing of your information for certain purposes • Privacy Settings: Control what information is visible to other users To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe. 6. DATA RETENTION We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce our agreements • Maintain academic records as required by educational regulations When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law. Some information may be retained in anonymized form for analytics purposes. 7. CHILDREN'S PRIVACY The Achievements Hub app is intended for use by students and alumni who are 13 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you believe we may have collected information from a child under 13, please contact us immediately. 8. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by: • Posting a notice in the app • Sending you an email notification • Updating the "Last Updated" date at the top of this policy We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the app after any changes constitutes acceptance of the updated policy. 9. CONTACT US If you have any questions or concerns about this Privacy Policy, please contact us: Academy of Learning Data Protection Office Email: info@aol.edu.sa Technical Support: Spectrum IT Solution --- This privacy policy governs the use of the Achievements Hub mobile application developed by Spectrum IT Solution for Academy of Learning.